Alarm Dispatcher

Job Details

Central Security Group is proud to be voted ONE OF THE BEST COMPANIES TO WORK FOR IN OKLAHOMA IN 2016! We are also listed as one of INC 5000’s fastest growing companies in America!

As a full time CSG employee, you will receive the following benefits:

  • Full line of Insurance (medical, dental, vision discount, long and short term disability, life)
  • Flexible spending accounts (FSA) for medical and/or day care
  • 100% matching 401-K after 6 months of employment
  • Paid time off (PTO) – up to 3 WEEKS/year!
  • AFLAC
  • Holiday pay and onsite holiday meals
  • Employee Assistance Program (EAP)
  • Tuition reimbursement
  • Discounted security and home automation systems
  • Opportunity for pay increases and internal advancement
  • Free Starbucks Coffee

We are hiring qualified Alarm Dispatchers. This is a high-priority position, which requires accuracy and attention to detail.

Position Summary:

  • Respond to inbound security alarm calls and notify customers and/or appropriate emergency First respondents.
  • Demonstrate outstanding verbal and written communication skills and the ability to convey calm control while responding to individual customer needs.
  • Provide quick and accurate responses when an alarm signal is activated.
  • Provide accurate documentation of all actions taken in reaction to alarm signal.

Requirements:

  • 40+ WPM typing skills and passing score on call center assessment
  • Ability to sit while using computer and phone equipment for extended periods of time
  • Schedule flexibility with weekend, holiday and overtime availability
  • Ability to work well under stressful situations
  • Ability to pass drug screen and criminal background check
  • Verifiable references and proven outstanding attendance record
  • High school diploma or equivalent

Shift Hours/Days

1st Shift hours:  6:00 am – 2:30 pm (including weekends and holidays)

 To apply for this position, please submit your current resume to and include:

  • Shift availability
  • Wage requirement
  • Two professional references with current contact information
  • One personal reference with current contact information

-Equal Opportunity Employer-