Alarm Dispatcher

Job Details

Central Security Group is proud to be voted ONE OF THE BEST COMPANIES TO WORK FOR IN OKLAHOMA IN 2016! We are also listed as one of INC 5000’s fastest growing companies in America!

As a full time CSG employee, you may receive the following benefits:

  • Full line of Insurance (medical, dental, vision discount, long and short term disability, life)
  • Flexible spending accounts (FSA) for medical and/or day care
  • 100% matching 401-K after 6 months of employment
  • Paid time off (PTO) – up to 3 WEEKS/year!
  • AFLAC
  • Holiday pay and onsite holiday meals
  • Employee Assistance Program (EAP)
  • Tuition reimbursement
  • Fitness facility with personal coaching available
  • Discounted security and home automation systems
  • Opportunity for pay increases and internal advancement
  • Free fully equipped fitness center and coaching/instruction
  • Free Starbucks Coffee

 

 We are hiring qualified Alarm Dispatchers. This position requires accuracy and attention to detail.

Position Summary:

  • Provide quick and accurate responses when an alarm signal is activated.
  • Respond to inbound security alarm calls and notify customers and/or appropriate emergency First respondents.
  • Demonstrate outstanding verbal and written communication skills and the ability to convey calm control while responding to individual customer needs.
  • Provide accurate documentation of all actions taken in reaction to alarm signal.

 Requirements:

  • Verifiable references and proven outstanding attendance record
  • Type minimum of 35 WPM with excellent accuracy

 

  • Ability to sit while using computer and phone equipment for extended periods of time
  • Ability to work well under stressful situations
  • Ability to pass drug screen and criminal background check
  • High school diploma or equivalent
  • Bilingual in English/Spanish a plus

 

Shift Hours:

1st Shift:  6:00am – 2:30pm (including weekends and holidays)

EOE/M/F/D/V